All cancellations refunds will be processed as per the below policy.

  • when your order has dispatched.
  • If you order customized goods, that means at the time you not seek cancel because the customization of your order has started already.
  • Orders during peak events which can be processed four days prior to dispatch.
  • If you order from our website successfully and payment has been made or deducted, then you not be able to cancel the order.
  • Gift cards.
  • Fresh Flowers.
  • To complete your return, we require a receipt or proof of purchase.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at GIFTLABOFFICIAL or mailing us at: info@giftlabofficial.com

  • To return your product, you should send it on our main branch: R Block Model Town DHA Lahore Pakistan
  • To complete your return, we require a receipt or proof of purchase.

We send you an confirmation email shortly when we received your cancellation / amendment request. All refunds will be made within 14 working days of receiving the cancellation notification.

Note: “By clicking on the ‘Place Order’ button at the end of the order process, you are consenting to be bound by our Terms and Conditions.”

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